Quality

Quality understanding

Quality service can only be obtained from high-quality companies. The quality of our company will represent our customers. That is why we are working hard to offer our customers the quality they deserve. Quality is nothing more than a journey that will never end for us.


People For Quality

Behind Orbita Energy there is a strong and educated team. To provide field service continuity, in Ukraine alone there are above 50 vehicles and 150 persons of technical staff, and lots of trained subcontractors working. All of the employees have main training such as OSH, First Aid, Defensive and Driving. In addition to this, according to the business area, personnel are not employed in the field without training such as Steeplejack Works, Electric Safety Works, Certified MV Training. The happiness of our people is reflected to our customers. At the heart of our Quality Policy there is "people". Our employees are also provided with personal development trainings.

Quality policy

Customers will be fully informed about the pre-sale product or service.
Training or sufficient documentation on the products, projects or services subject to sale will be provided for the client to make the right choice.
Poor quality products will not be offered even to the preference of the customer. Products that have not been tested by Orbita Energy or have not internationally validated test certificates will not be used on any project.
Project recycling times or benefit calculations will be presented to our customers considering the worst conditions.
No projects will be offered that will not benefit the customer.
Our customers will be able to reach our representative at any time they wish to reach and will not leave missed calls.
Customer satisfaction will be measured regularly.
The continuity of the products and services sold will be checked.

About

  • DEKA Group is mainly operating in Telco/GSM Sector in the markets of Ukraine and Turkey.
  • ORBITA Group is mainly operating in an Alternative Energy and Building infrastructure sector in the markets of Ukraine and Turkey.

Contacts in Ukraine

  • Ukraine, Dnipro
    39A, Ivana Franko str.

  • +380 56 732 09 92

  • +380 56 732 09 93

  • info@orbitaenergy.com

Contacts in Turkey

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